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FARE INSPECTION OFFICER

qualifications

Knowledge of:

  • Requirements of BART’s Proof of Payment ordinance Section 640(c)(3)(A) of the California Penal Code
  • Methods and techniques of dealing effectively with the public in routine and emergency circumstances
  • Basic law enforcement organization, activities, terminology, rules, and procedures
  • Basic business data processing principles and the use of online computer equipment

 

Skill in:

  • Developing and maintaining effective working relationships with those contacted in the course of the work
  • Understanding and carrying out oral and written directions
  • Maintaining accurate records
  • Preparing accurate, clear and concise written reports
  • Using initiative and sound judgement within established guidelines Remaining calm in emergency situations and providing clear, concise and understandable verbal directions and information
  • Operating standard office equipment including computers and supporting work processing and spreadsheet applications

becoming a FARE INSPECTION officer

Under general supervision, performs a variety of general fare enforcement duties and operational services within the paid area of stations or on a train for the BART Police Department; ensures patrons’ compliance with fare payment requirements; issues citations under the authority of state law and BART ordinance; performs related duties as assigned.

This is a civilian classification in the Police Department. Incumbents in this classification are non-sworn and perform a variety of technical duties under the authority of the Penal Code and BART’s Proof of Payment ordinance, as well as to aid police personnel in safety and operational activities. This classification is responsible for directly contacting patrons and, when necessary, issuing citations for violations. The Fare Inspection Officer is distinguished from the Community Services Officer classification in that the latter is the non-sworn classification responsible for issuing citations and/or warnings for parking, standing or stopping violations, as well as to provide technical assistance to police personnel involved in safety and community service activities.

This position reports to a Sergeant or a Civilian Supervisor.

  1. Performs general fare enforcement activities within BART Police jurisdiction under the authority of Penal Code section 640(c)(3)(A) and BART’s Proof of Payment ordinance.
  2. Initiates contacts with BART patrons to check for possession of a valid exit-coded BART fare medium as well as appropriate eligibility to use discounted fares; issues citations to patrons who fail to present proof of payment, who knowingly provide false information, who violate eligibility rules for discounted fares, or for various other infractions under the appropriate code or ordinance.
  3. Operates equipment to check BART Tickets and Clipper Cards, a handheld tablet to enter citation information, a belt worn printer to print citation, a body-worn camera to video record all fare inspection contacts, a cell phone to review and tag recorded video, a police radio to communicate with police dispatch, and pepper spray for self-defense.
  4. Conducts security checks of BART stations and trains; advises patrons of law and/or ordinance violations; observes and reports potential safety or security hazards, unusual occurrences and criminal activity to BART Police Dispatch using appropriate and effective methods of communication.
  5. Gathers, maintains and reports accurate records on citations, unusual occurrences and other incidents; fills out forms and writes basic reports; enters data into appropriate computer database or application.
  6. Performs general customer service duties; answers questions and responds to complaints and requests for services; assists patrons with directions, information, rules and regulations. 
  7. Responds to medical emergencies on BART property to gather information, provide logistical support, and/or to provide first-aid as appropriate. Summons medical response when needed.
  8. Deals effectively with hostile and uncooperative people.
  9. Assists management in general information outreach and presentations regarding proof of payment and other related rules and regulations.
  10. Maintains crowd control at the direction of a Sergeant during emergencies, special events or other gatherings, interprets and applies Police Department policies and procedures.
  11. Performs related duties as assigned.

Education:

Possession of a high school diploma, GED or recognized equivalent.

 

Experience:

Two (2) years of (full-time equivalent) verifiable direct public contact experience, which must have included interpreting and/or enforcing regulations or providing information and assitance to the public.

Environmental Conditions:

Field environment; exposure to heat, cold and inclement weather conditions.

 

Physical Conditions:

Requires maintaining good physical condition necessary for walking, standing or sitting for prolonged periods of time. Standing and riding trains for long periods of time.

WE'RE HIRING

  • The best training, community outreach skills, and award-winning policing techniques
  • State-of-the art safety equipment
  • Resources to solve real-life problems
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our hiring process

Frequently asked Questions

California State Minimum Selection Standards (Per P.O.S.T)

  • The minimum peace officer selection standards are set forth in Government Code Sections 1029, 1031, and 1031.4. Every California peace officer must be:
  • Free from any disqualifications for employment, including felony convictions (GC 1029) 
  • Be legally authorized to work in the United States under Federal Law.
  • At least 21 years of age for specified peace officers (GC 1031.4)
  • Fingerprinted for purposes of search of local, state, and national fingerprint files to disclose any criminal record
  • Of good moral character, as determined by a thorough background investigation
  • high school graduate, pass the General Education Development test or other high school equivalency test approved by CDE, or have attained a two-year, four-year, or advanced degree from an accredited or approved institution
  • Found to be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, which might adversely affect the exercise of the powers of a peace officer
Candidates need to be 20 to apply and attend the academy 21 at the time of swearing in
  • Three (3) or more moving violations within three (3) years prior to the date application
  • Involvement as a driver in two or more chargeable (at fault) collisions within three (3) years to date of application 
  • Integrity: Any material misstatement of fact during any stage of the hiring process
  • Any prior felony conviction
  • Any misdemeanor conviction within three (3) years prior to the date of application 
  • Two (2) or more misdemeanor convictions as an adult 
  • Any adult use or possession of marijuana within 6-months prior to application for employment
  • Use of a hallucinogenic drug within 7 years of application
  • Use of any other illegal drug use as an adult not mentioned above within 3 years of application 
  • Having any outstanding warrant of arrest at time of application 
  • Admission(s) of any act of domestic violence
  • Admission(s) of any criminal act against children

Note: The hiring and background requirements are quite stringent. This is not an all-inclusive list of disqualifying factors, (see BPD Policy 1000 v.2/2/17).

  • Application
  • Written test
  • Physical Agility test
  • Oral board interview
  • Background Investigation (including polygraph) 
  • Chief’s Interview
  • Conditional Job Offer (From Human Resources)
  • Medical exam
  • Psychological exam (Police Officers and Police Dispatchers only)
  • Final Job Offer (From Human Resources)
  • Do an online search for “POST Pellet B practice test”
  • Research the department online
  • Do a ride-a-long (call 510-464-7681 to set up after application has been submitted)
  • Research oral board sample questions online
  • The process takes approximately 3-6 months

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